As the efficiency of our machinery continues to improve so does our ability to support our customers. Taking advantage of the advanced communication technologies now available, Kval’s Support Team is able to work remotely with your maintenance staff or contractor to diagnose and troubleshoot machinery issues.
The majority of machinery issues can be resolved through this service and therefore we highly recommend it as the first step of support. Utilizing new communication technology to resolve simple machinery issues eliminates the expensive travel, board, and labor costs incurred from needing a Kval technician to fly to your facility.
To connect with one of our support technicians simply call (800) 553-5825 or create a support ticket online.
To get started download the support app and save it to an easily accessible area on your hard drive (like your Desktop). Click the button below to download the file.Download Client
Double-click on the file
you just downloaded to open the Kval support app. Once it is open please enter
your name and a brief description of the issue you're having. Now you're ready
for the next step!
Call our free number 1-800-553-5825 to let us know you're ready to connect and we'll initiate the session. You'll be prompted to allow the connection, make sure you choose to continue and we'll take care of the rest!